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Hostfully products give property managers the tools they need to automate their business, earn more money, and deliver a 5-star guest experience. The Property Management Platform lets you automate and simplify the busy management operations of running a vacation rental. With award-winning and industry-leading features such as a booking pipeline, channel manager, central calendar, unified inbox with templates, triggers and AI-enhanced communications, payment processing, analytics & reporting, smart home management, and more, you can run your business with less effort and more success.

Hostfully’s award-winning Digital Guidebooks are easy to build and manage. You will offer guests all the information they need before they ask, which means you’ll receive fewer repetitive questions and reduce out-of-hours communications. Guidebooks simplify how you share local recommendations, the house manual, check-in instructions, and more! Other features include the ability to upsell products and services and share unique PIN codes to smart locks.

Hostfully is for vacation rental, short term rental, and corporate housing property managers. Hostfully can also be used by boutique hotels, people hosting events or guests, or property owners seeking to document key information about their location and property.

Whether you’re only listing on Airbnb, or just opening up your portfolio to bookings platforms other than your own site, Hostfully can help you reach more potential customers and optimize how you run your business.

Whether you have one listing or a thousand, Hostfully can help. We currently help property managers in more than 80 countries.

Multi-lingual? We have you covered. The Hostfully Property Management Platform is available in English with the ability to localize automated guest messaging. Since Hostfully Guidebooks are guest-facing, we offer a wide range of languages with a ton of flexibility to customize as well – including Spanish, French, Chinese (Complex and Simplified), German, Portuguese (BR and PT), Italian, Polish, Dutch, Greek, Hebrew, Japanese, Russian, and Arabic.

Hostfully has been in business since 2016, when the company launched Digital Guidebooks. In 2018, the company merged with Orbirental and launched the Property Management Platform, bringing the combined solution of the property management platform and digital guidebooks to the market.

Well, not to brag, but our Property Management Platform has won a bunch of awards. We’re one of the only companies to have won back-to-back VRMB Keystone Awards (2019 and 2021) and to have won a Shortyz (2022).

We take culture very seriously. Each person you interact with at Hostfully cares deeply about the customer experience and improving what we bring to the market. Our international team has deep and diverse insights about the vacation and short term rental industry and we will always do our best to serve every customer. Many customers choose to work with us solely based on our customer care experience.

Finally, we’re the perfect choice for companies looking to scale and grow. Hostfully is one of the few management tools that is flexible enough to help a single-property manager and help them scale up to hundreds or thousands of units. We have many customers who have grown their business 200-300% while working with us. This is due to our flexible platform architecture and ease of integration with other best in class software tools for short term rentals.

Hostfully provides premium channel distribution to over 50+ booking platforms and OTAs. We’re one of the few companies in the world to hold Preferred, Premium & Elite Partner Status with the top three booking platforms for vacation rentals: Airbnb, Vrbo, and Booking.com. We connect with other listing sites and OTAs through direct API (we don’t rely on a separate manager to sync). This makes Hostfully one of the most stable channel management providers in the industry.

Hostfully’s unique pipeline view gives managers a bird’s eye view of the business. Easily track incoming leads, unpaid deposits, upcoming check-ins and check-outs, and all operations. You can also assign tasks to team members with just a few clicks. Plus, keeping in touch with leads and guests is easy! Our Unified Inbox feature, enhanced with InboxAI, allows you to quickly screen and send AI-generated responses to save valuable time and ensure consistent, quality communications.

Hostfully offers the most flexibility for third-party vacation rental software syncing. We have direct integrations with the industry’s leading software providers, giving you the option to pick and choose software that’s right for you. We believe that each business is unique—and so should the software used to run it.

Hostfully invests in and provides world-class customer service. Our 1:1 onboarding sessions limit downtime or disruptions to your operations. Afterwards (for Pro & Enterprise customers), we have regular check-ins with our Customer Success Team. For all customers, chat support is available 24/7, plus you will have the option of jumping into our multiple daily office hours for live interactions with our experts. And if you’re ever stuck, we offer 200+ help articles, Hostfully University videos, a Hostfully Facebook user group, and chat or email access to our 24/7 in-house Customer Support Team. You can check out our reviews here.

Yes, we have loads of pre-recorded webinars hosted with other vacation rental industry professionals centered around various topics to help you learn more about the industry and how you can capitalize on certain trends. You can check them out here. Keep an eye on the upcoming ones too!

Of course! We have free live demos happening weekly for our Property Management Platform. Visit this link to register now and have a fun chat with our team: https://app.livestorm.co/hostfully/livepmp

Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.

Hostfully is available in all countries where there is a reliable internet connection and you can receive payments using one of our three payment processors: Stripe, Paypal, or Vacation Rent Payment. So far, we have not been unable to support any particular country.

Wow, thanks for considering us for your next gig – we are honored! We’re always on the lookout for people who could help our team, and we are very selective because we want it to be a mutually successful outcome for both the staff person and the company. Please check out our careers page for any open positions and apply there. If none of them suit you but you’d still like to chat about joining, email your CV and cover letter to careers@hostfully.com.