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Payment Processing
Receive payments from guests and distribute payments to owners (now with 25+ options!)
Payments are complicated. We've made them simple
Get paid anywhere, anytime, any way. With Hostfully’s Property Management Platform, payments are quick, easy, and completely integrated into the platform by our partners: Paypal, Stripe, and Vacation Rent Payment. Through Stripe, we now support another 24 different payment processors. You will have the tools you need to work in the way that is best for your business.
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Hostfully’s Payment Processing feature brings you many benefits
Not using the right payment processor for your business can cause a lot of frustration. Accept direct bookings and payments in just a few clicks. Professionally request and chase for payments. Pre-authorize a credit card or hold a security deposit. Setup specific rules accounting for taxes, and owner distributions. You’ll also be able to process payments outside of the payment processors such as bank transfers, Venmo, and more.
- 25+ payment processors!
- Reduce manual payment errors and save valuable time
- Keep track of all payments for reporting purposes
- Securely receive and return guest payments and damage deposits
- Scale your business with automated payments
Quick overview
Available with
Starter
Pro
Pro Plus
Premium
- Everything can be done by yourself.
- No third party services required (unless for some specific need).
- Additional charges apply for Stripe and Paypal processing. Talk with our sales team to learn more.
Get to know Hostfully’s Payment Processing feature
Seamless transactions
Our online payment gateway is linked to your Hostfully dashboard, allowing you to easily and securely collect reservation-related charges. You can easily track transaction status and send out receipts (everything is color coded).
Automate everything
Get ready to scale your business by automating everything, from deposit collection, taxes, cleaning fees, and upselling services to refunds and managing owner adjustments. Everything directly from our pipeline.
25+ payment options
No more headaches collecting payments from international travelers. Through Hostfully's Stripe integration, we now connect to various payment plugins such as Google Pay, Apple Pay, Alipay, Grab Pay, Revolut Pay, WeChat Pay, Amazon Pay, and more!
Reliable and secure
We care about your experience and strive to be able to provide you with the best secured connection, so we’ve chosen a high level of security for our data server and exchanges.
Upsell more
Open a running tab for your guests and offer them additional services to make their stay above and beyond: late check-outs, mid-stay cleaning, at-home chefs, airport transfers, outdoor equipment rentals and more. Your guests can enjoy now and pay later.
Our customers say it best
Find out why our clients love working with us
Hostfully has lots of great features at a fairly affordable price compared to other softwares. The onboarding was excellent and the customer service may be the best part about it. The enhanced reporting is what made me switch to Hostfully, it has saved me tons of time on the back end billing home owners.
Austin P, Turquoise Antler Short Term Rentals
Hostfully has a wide range of integrations with other technology software companies that we want to work with. Their “pipeline management “ functionality makes it super easy to get a quick understanding of all bookings and inquiries across all listings. On top of that, they have one of the best customer support teams that we’ve seen.
Jasper Ribbers, Overnight Success
Been great! Looking forward to opening more doors with Hostfully. Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions.
Erin T, Finish Line Properties
We've been using Hostfully for 5 years to manage our now 40+ properties in Costa Rica (Osa Property Management). We started using Hostfully when we were managing just five homes, and as we've grown, Hostfully has become even more important to our success.
Nick Halverson, OSA Property Management
Hostfully has become an integral part of delivering an exceptional guest experience at Moving Mountains. Our homes are complex with many features & intricacies and the guidebooks have allowed us to easily share the relevant information so guests can safely use every feature. Now we get fewer troubleshooting calls and better reviews. We could not be more satisfied!
Robin Craigen, Moving Mountains
Unlock your potential with Hostfully’s Property Management Platform
Easy to use
Check all your bookings at a glance. Add, cancel or modify bookings in seconds.
Efficient
Automate and save time. Cut down on manual processes and human-made mistakes!
Powerful & versatile
Connect every stage of the vacation rental guest journey.
Anytime, Anywhere, Any Device
Fully responsive on desktop, mobile, and tablet. Our mobile app helps you manage time-sensitive and critical tasks from the palm of your hand.
GDPR compliant
Hostfully has made numerous product, policy, and technology updates to ensure that your data and your guests’ data are compliant with GDPR regulations.
Success training
Our world-class onboarding team will stay with you until you’re comfortable and everything’s running smoothly.
Customer support
The Hostfully support team has a 95% average customer service rating and you can count on us seven days a week.
Community support
Share and gain valuable knowledge and know-how’s from Hostfully’s vibrant global community.
Expert knowledge
We know hospitality and technology inside and out, and we love sharing our knowledge with you.
Frequently asked questions
About Hostfully's Property Management Platform
How do auto payments work?
This feature allows you to automate the collection of payments from your guests. You can create distinct rules for each property or reservation about how payments should be processed. For example: you can opt for 50% of the total booking fee to be processed upon booking and the remaining share after check-out.
Are there any additional processing fees?
You will be subject to a processing fee per transaction based on which payment processor you choose to use for the transaction.
We understand processing fees can be a headache, but as a way around, our fun rate multiplier feature can help you markup reservation rates and fees on specific channels, so the fee will essentially be covered by the guest.
Can payments be refunded through Hostfully’s payment processor?
Yes. Hostfully’s Property Management Platform is capable of both collecting and refunding payments.
Please note that any processing fees charged by the payment processor will not be refunded.
Can you collect payments manually through the Hostfully dashboard?
Yes. You can manually input your guest’s credit card information into our system and opt to either charge the card on the spot or schedule a future transaction within the booking. For security reasons, we do not store credit card information for future bookings.
Do you have any product demos I can watch and learn more from?
Of course! We have free live demos happening weekly for our Property Management Platform. Visit this link to register now and have a fun chat with our team: https://app.livestorm.co/hostfully/livepmp
Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.
Okay, I'm ready to sign up. Is there a free version?
Yay! We’re so excited you’re ready to come try us out. We don’t offer free trials, however we do offer a free one-on-one personalized software demo where you can see exactly how Hostfully will be of benefit to you. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.
More answers can be found in our FAQ page.
Why Hostfully
Free training for new members
Our solutions are easy to use and will automate your everyday tasks. Plus, during onboarding you get free training, and our team will stay with you until you’re comfortable and everything is running smoothly.
A company with
a purpose
a purpose
We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.
We share our insight and knowledge
Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.
Achievements
We've got your back.
Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.
Or visit our Support Page
+95%
Average customer service rating
24/7
Support with agents all over the world
Check out these other features
Still not convinced?
At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?
