Hostfully products give property managers the tools they need to automate their business, earn more money, and deliver a 5-star guest experience.

The Property Management Platform lets you automate and simplify the busy management operations of running a vacation rental. With award-winning and industry-leading features such as a booking pipeline, channel manager, central calendar, unified inbox with templates, triggers and AI-enhanced communications, payment processing, analytics & reporting, smart home management, and more, you can run your business with less effort and more success.

Hostfully provides premium channel distribution to over 50+ booking platforms and OTAs. We’re one of the few companies in the world to hold Preferred, Premium & Elite Partner Status with the top three booking platforms for vacation rentals: Airbnb, Vrbo, and Booking.com. We connect with other listing sites and OTAs through direct API (we don’t rely on a separate manager to sync). This makes Hostfully one of the most stable channel management providers in the industry.

Hostfully’s unique pipeline view gives managers a bird’s eye view of the business. Easily track incoming leads, unpaid deposits, upcoming check-ins and check-outs, and all operations. You can also assign tasks to team members with just a few clicks. Plus, keeping in touch with leads and guests is easy! Our Unified Inbox feature, enhanced with InboxAI, allows you to quickly screen and send AI-generated responses to save valuable time and ensure consistent, quality communications.

Hostfully offers the most flexibility for third-party vacation rental software syncing. We have direct integrations with the industry’s leading software providers, giving you the option to pick and choose integrations that work for you. We believe that each business is unique—and so should the software used to run it.

Hostfully invests in and provides world-class customer service. Our 1:1 onboarding sessions limit downtime or disruptions to your operations. Afterwards (for Pro & Enterprise customers), we have regular check-ins with our Customer Success Team. For all customers, chat support is available 24/7, plus you will have the option of jumping into our multiple daily office hours for live interactions with our experts. And if you’re ever stuck, we offer 200+ help articles, Hostfully University videos, a Hostfully Facebook user group, and chat or email access to our 24/7 in-house Customer Support Team.

We get that every business is one-of-a-kind and needs just the right features to help it thrive and grow. Our Starter plan is perfect for vacation rental owners and managers just starting out, whereas our Pro plan, with more features, is our recommendation if you’re looking to scale. Enterprise is for large vacation rental companies with over 200 listings. If you need help in choosing the right package for you, reach out to our sales team.

Yes, you can pay monthly for your Hostfully account, however, the monthly plan is not discounted so if you are looking to save, we recommend the yearly plan.

We accept payments from the following major credit cards. Feel free to reach out to sales@hostfully.com for more information.

Hostfully provides services all over the world with just one requirement – that you have an internet connection.

For our Property Management Platform, every new customer receives live onboarding calls and a personal onboarding contact for the first 45 days of their time with Hostfully. The number of calls depend on the package you subscribe for. During the onboarding period, Hostfully will help you set up properties, configure listing sites and OTAs, show you how to automate processes with templates and triggers, and get started with pricing.

Please note that the set up time to import and list properties on listing sites varies. Some take under 24 hours, while others take up to two weeks or longer. This is outside of our control. However, due to Hostfully’s preferred partner status with Airbnb, Vrbo, and Booking.com, we can track your status progress and get faster access if an unforeseen problem happens.

After your onboarding period has finished, you still have daily (free) access to both our onboarding reps and customer success reps through our many office hours!

Yes! Our mobile app helps you manage your critical and time-sensitive tasks from the palm of your hand. It’s available for both iPhone & Android.

At Hostfully, we’re dedicated to offering a secure and reliable platform for managing your short-term rental properties. Your data’s privacy and safety are our top priorities, which is why we’ve put robust security measures in place. These include two-factor authentication for extra protection, firewalls, intrusion detection systems, and regular security checks to keep unauthorized access at bay.

We also stay proactive by monitoring and updating our systems to counter emerging threats. Using industry-standard practices, such as encrypting sensitive information, conducting routine security audits, and adhering to data protection regulations, we ensure your data remains confidential, intact, and accessible when you need it. For more details, you can refer to our privacy policy.

Hostfully customer support is available 24 hours a day, 7 days a week.