Menu
Upsell Products & Services
Create additional revenue streams while improving guest experience!
A win-win situation
You know what your guests want, so why not improve their experience by offering it, and make more money at the same time? Use the Hostfully Marketplace to provide additional services such as early check-in or late check-out, mid-stay cleaning, in-home chefs, grocery delivery, tours and activities, airport transfers and more. Get a little creative and sell soaps, electrical adapters, and souvenirs. You can also add equipment rentals such as baby gear, bicycles, and items to enjoy the outdoors. Your options are endless.
How this feature benefits you:
- Extra services provide a nice touch to your guests’ experience.
- Improved guest experience means you have better chances of receiving 5* reviews.
- Make additional revenue per stay without putting much more effort into it. On average, Hostfully guidebook users receive $366.98 more revenue per month.
Quick Overview
Available with
- Free Plan
- Paid subscription
The guidebook platform uses the most up-to-date design standards from Google’s Material Design Framework.
Trusted by
Guidebook example
Upsell products and services
Lori from Take Me To Myrtle Beach created additional revenue streams through the Hostfully Marketplace by offering additional experiences and services to guests.
Unlock your potential with Hostfully’s Digital Guidebooks
Easy to use
No technical skills required to build, manage, and use.
Free. FOREVER.
You can create one guidebook for the low low price of $0.
Anytime, Anywhere, Any Device
Fully responsive on desktop, mobile and tablet.
More revenue streams
Guidebook features allow you to upsell or make referral revenue.
GDPR compliant
Hostfully has made numerous product, policy, and technology updates to ensure that your data and your guests’ data are compliant with GDPR regulations.
Multilingual
There are currently 16 languages supported including (but not limited to) English, French, German, Arabic and Vietnamese.
Customer support
The Hostfully support team has a 95% average customer service rating and you can count on us seven days a week.
Community support
Share and gain valuable knowledge and know-how’s from Hostfully’s vibrant global community.
Expert knowledge
We know hospitality and technology inside and out, and we love sharing our knowledge with you.
* No credit card details required
Our customers say it best
Hear from clients why they love using Hostfully
Hostfully has lots of great features at a fairly affordable price compared to other softwares. The onboarding was excellent and the customer service may be the best part about it. The enhanced reporting is what made me switch to Hostfully, it has saved me tons of time on the back end billing home owners.
Austin P, Turquoise Antler Short Term Rentals
Hostfully has a wide range of integrations with other technology software companies that we want to work with. Their “pipeline management “ functionality makes it super easy to get a quick understanding of all bookings and inquiries across all listings. On top of that, they have one of the best customer support teams that we’ve seen.
Jasper Ribbers, Overnight Success
Been great! Looking forward to opening more doors with Hostfully. Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions.
Erin T, Finish Line Properties
We've been using Hostfully for 5 years to manage our now 40+ properties in Costa Rica (Osa Property Management). We started using Hostfully when we were managing just five homes, and as we've grown, Hostfully has become even more important to our success.
Nick Halverson, OSA Property Management
Hostfully has become an integral part of delivering an exceptional guest experience at Moving Mountains. Our homes are complex with many features & intricacies and the guidebooks have allowed us to easily share the relevant information so guests can safely use every feature. Now we get fewer troubleshooting calls and better reviews. We could not be more satisfied!
Robin Craigen, Moving Mountains
Hostfully is a winner in my book. It's easy to use - everything is straightforward and intuitive, saving me time and hassle. The support team is also fantastic. They're quick to respond and always ready to assist, ensuring that any issues are resolved promptly. If you're looking for a hassle-free solution that delivers results, Hostfully is the way to go.
Michele Poirier
FAQs
About Hostfully's Digital Guidebooks
With Hostfully’s Digital Guidebooks, you’re able to communicate everything a guest needs to know from check-in to check-out about your property, and even provide local recommendations. They’re easy to build & manage, and require no technical expertise at all. When sharing, you can either print, download the PDF version, or provide a simple link to your guest that is optimized to be opened on any device or browse. You can also upsell your extra services and create more revenue streams for your business.
Everything about your property the guest should know! How to check-in, where to find certain amenities, how the laundry machine or the hot tub works..it’s endless, really. You can also add as many local recommendations as you want. Your favorite cafes or restaurants, tours your guests can sign up for, places to visit, things to experience, and more. You can also add gift cards or vouchers, simultaneously supporting small businesses in your area.
Beyond this, you can also upsell your own services. Do you offer pick up/drop off? Great! Add that in. How about mid-stay cleaning? Awesome. Add that in too. With upselling, you can create additional revenue streams, which helps you increase your profits while also providing a 5* experience to your guests.
For some live examples of awesome guidebooks created, click here.
Beyond this, you can also upsell your own services. Do you offer pick up/drop off? Great! Add that in. How about mid-stay cleaning? Awesome. Add that in too. With upselling, you can create additional revenue streams, which helps you increase your profits while also providing a 5* experience to your guests.
For some live examples of awesome guidebooks created, click here.
Of course! We have free live demos happening weekly for our Digital Guidebooks. Visit this link to register now and have a fun chat with our team: https://app.livestorm.co/hostfully/liveguidebook
Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.
Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.
Yes! You can create a single guidebook for free. The paid version comes with more features, however. You can click here to start creating your free guidebook.
The only additional fee is if you decide to use our Guidebook Marketplace to upsell your services. In this case, there is a 1% Stripe fee.
Services:
- Early check-in or late check-out
- Mid-stay cleaning
- In-home chefs
- Grocery delivery
- Tours and activities
- Airport transfers
- Gear rentals such as skis, bicycles, beach baskets
- Baby equipment rental
- Items from local providers such as wines, coffee, tea
- Soaps, shampoos, creams, toiletries such as disposable razors
- Electrical adapters
- Souvenirs
- Pet items such as food, toys, leashes
Products:
More answers can be found in our FAQ page.
Why Hostfully
World-class customer support
Our solutions are easy to use and will automate your everyday tasks. Our team is also there to help with any issues and will stay with you until you’re comfortable and everything is running smoothly.
A company with a purpose
We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.
We share our insight and knowledge
Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.
Achievements
We're here to help.
Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.
Or visit our support page.
24/7
Support with agents
all over the world
95%+
Average customer
service rating
