In 2025, smart devices are not only game changers, they’re the standard for vacation rentals. From keyless entry to automated climate control, these tools streamline operations and enhance guest experiences.
However, what happens when your current smart device service provider no longer meets your needs? Or you have a new way to consolidate your software and hardware for a cohesive solution? Switching providers might seem daunting, but with the right approach, the transition can be smooth and beneficial.
Why smart devices matter for vacation rentals
Before diving into how to switch providers, it’s important to recognize the benefits of smart devices in vacation rentals. Here are some key advantages:
- Enhanced security: Smart locks provide keyless entry, reducing the risk of lost keys and unauthorized access.
- Operational efficiency: Automating tasks like check-ins, lighting, and thermostats saves time and reduces costs.
- Guest satisfaction: A seamless experience with self-check-in and personalized settings improves reviews and repeat bookings.
- Remote management: Control locks, climate, and more from anywhere, offering convenience and peace of mind.
- Energy savings: Smart thermostats optimize energy usage, cutting down on utility bills.
Steps to switching smart device service providers
If you’re ready to change your smart device service provider, follow these steps to ensure a seamless transition.
1. Assess your current setup
Begin by taking inventory of your existing smart devices and service integrations. Identify which devices are currently in use and determine their compatibility with potential new providers.
2. Research and choose a new provider
Compare different service providers based on:
- Compatibility with your existing smart devices
- Integration with your property management system (PMS)
- Features and automation capabilities
- Pricing and support services
If you’re using Hostfully’s Property Management Software, check out Hostfully Devices for smart device options with a $6/device per month price tag which includes automation right through your Hostfully Property Management Software account!
Hostfully Devices offers direct integrations with leading smart locks, climate and lighting control solutions, and automation devices, ensuring your software and hardware solutions are unified from a central place.
3. Plan the transition
Avoid service disruptions by mapping out a migration plan. Key steps include:
- Notifying staff and guests about potential system updates
- Scheduling installation or software updates during low-occupancy periods
- Testing new configurations before full deployment
- Update standard operating procedures for your staff
4. Integrate with your property management platform
For a seamless experience, ensure that your new provider integrates well with your PMS. If you’re using Hostfully, follow these steps from the smart lock integration guide:
- Disconnect from current devices: Before starting, you need to disconnect your devices from the existing automation company’s account.
- Navigate to your Hostfully Integrations Zone:After your devices are disconnected, log in to your Hostfully Property Management Platform and go to the “Integrations” tab.
- Import your smart device: Locate the Import Devices tab and select the device you wish to import.
- Authenticate your account: Log in to your smart lock provider’s account and grant Hostfully access.
Select the Refresh Devices button on your Devices page to show your imported devices.
- Assign properties, pincodes, and settings: Select the drop-down list under Assigned Listings to assign the device to a property. Then set up your Pin Code setting preferences.
You can either create custom pin code settings, or default to automatic pin codes created from each guest’s phone number. Additionally, you can either bulk update properties and devices or manually build out your settings which include guardrail settings to customize your temperature, lights, and heaters within your properties. 
- Test and Confirm: Ensure your WiFi is working and that all locks are syncing correctly and test guest access codes.
5. Test and troubleshoot
Once the switch is complete, thoroughly test all devices to confirm functionality. Provide training for staff if necessary. You can even create unique pin codes for your cleaners and staff. If using Hostfully Devices, ensure that the automation rules for guest access, cleaning schedules, and security alerts are set up correctly.
6. Optimize for maximum efficiency
Leverage automation features offered by your new provider to maximize efficiency. With Hostfully Devices, you can automate guest access by linking booking confirmations to smart lock code generation, eliminating manual input and saving your piggy bank from unnecessary bills — not to mention savings the environment from unnecessary resource allocation.
Final Thoughts
Switching smart device service providers doesn’t have to be a hassle. With careful planning and the right integrations, you can enhance security, boost efficiency, and improve guest satisfaction. Whether you’re upgrading your system or seeking better support, making the switch is a step toward smarter property management.
For more insights on smart device integrations with Hostfully, explore Hostfully’s Device Management Features.
