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Meet InboxAI
The future of guest communications has arrived
Where your guidebooks, PMS, and guest comms sync like no other
InboxAI does it all. By pulling property details from your PMS, data from your digital guidebooks, and info from the existing conversation, Hostfully’s smart AI tool delivers customized guest messages. All you have to do is review and send.
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Hostfully’s InboxAI is your smartest assistant yet
InboxAI, our smart tool, leverages AI technologies to draft guest responses for property managers for even faster, more curated responses. When guests message, InboxAI grabs listing info from your Hostfully digital guidebooks and your PMS’s property data, and contextualizes responses to guests to meet their needs.
- Save time by generating instant, accurate guest responses in seconds
- Maximize the value of your Hostfully guidebooks and PMS
- Boost your ratings by delivering the ultimate guest communications
- Massively slash your day-to-day grunt work
Quick overview
Available with
Starter
Pro
Pro Plus
Premium
- Everything can be done by yourself.
- No third party services required (unless for some specific need).
- No additional costs.
Get to know Hostfully’s InboxAI software
Leverage Hostfully’s guidebooks and PMS for maximum impact
Seamlessly sync our leading products to educate your user-friendly InboxAI tool and deliver the ultimate, most customized guest experience ever
Review smart responses before sending
Let InboxAI do the legwork without giving up control of what guest communications go out
Efficiently, effectively level up your guest communications
Quickly screen and send AI-generated response to save valuable time and ensure consistent, quality communications.
Focus more on what matters
Give yourself the space to think about the bigger picture — your smart AI tool will do the rest.
Our customers say it best
Find out why our clients love working with us
Hostfully has lots of great features at a fairly affordable price compared to other softwares. The onboarding was excellent and the customer service may be the best part about it. The enhanced reporting is what made me switch to Hostfully, it has saved me tons of time on the back end billing home owners.
Austin P, Turquoise Antler Short Term Rentals
Hostfully has a wide range of integrations with other technology software companies that we want to work with. Their “pipeline management “ functionality makes it super easy to get a quick understanding of all bookings and inquiries across all listings. On top of that, they have one of the best customer support teams that we’ve seen.
Jasper Ribbers, Overnight Success
Been great! Looking forward to opening more doors with Hostfully. Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions.
Erin T, Finish Line Properties
We've been using Hostfully for 5 years to manage our now 40+ properties in Costa Rica (Osa Property Management). We started using Hostfully when we were managing just five homes, and as we've grown, Hostfully has become even more important to our success.
Nick Halverson, OSA Property Management
Hostfully has become an integral part of delivering an exceptional guest experience at Moving Mountains. Our homes are complex with many features & intricacies and the guidebooks have allowed us to easily share the relevant information so guests can safely use every feature. Now we get fewer troubleshooting calls and better reviews. We could not be more satisfied!
Robin Craigen, Moving Mountains
Unlock your potential with Hostfully’s Property Management Platform
Easy to use
Check all your bookings at a glance. Add, cancel or modify bookings in seconds.
Efficient
Automate and save time. Cut down on manual processes and human-made mistakes!
Powerful & versatile
Connect every stage of the vacation rental guest journey.
Anytime, Anywhere, Any Device
Fully responsive on desktop, mobile, and tablet. Our mobile app helps you manage time-sensitive and critical tasks from the palm of your hand.
GDPR compliant
Hostfully has made numerous product, policy, and technology updates to ensure that your data and your guests’ data are compliant with GDPR regulations.
Success training
Our world-class onboarding team will stay with you until you’re comfortable and everything’s running smoothly.
Customer support
The Hostfully support team has a 95% average customer service rating and you can count on us seven days a week.
Community support
Share and gain valuable knowledge and know-how’s from Hostfully’s vibrant global community.
Expert knowledge
We know hospitality and technology inside and out, and we love sharing our knowledge with you.
Frequently asked questions
About Hostfully's Property Management Platform
What areas of Hostfully does the data pull from that's being used in responses?
InboxAI pulls data from your property settings, property amenities and descriptions, as well as booking data. It also takes into account recommendation data and house manual data from your Hostfully Digital Guidebook (if one is connected to the property). And it takes into account past conversation data in order to perfect the answers.
If a guest asks more than one question will the AI tool know to respond to all of them?
Yes, InboxAI will know to respond to multiple questions.
Can the AI Inbox feature respond in different languages?
Yes, InboxAI can suggest answers in different languages, and will (by default) choose the guest’s language.
Can it translate messages written in different languages?
Not yet, but if you think this feature would be useful, we encourage you to vote for it at: https://hostfully.uservoice.com/forums/271343/suggestions/48770027
Is there a limit on how many responses InboxAI can generate?
No, there is no limit on how many responses InboxAI can generate.
Can all the users in my account use the AI Inbox feature?
Yep! All users in an account can generate responses at this time.
Can I change the tone of my AI generated responses?
Not yet, but if you think this feature would be useful, we encourage you to vote for it at: https://hostfully.uservoice.com/forums/271343/suggestions/48769949
Can I turn on the AI Inbox as an auto response to guest emails?
Not yet, but if you think this feature would be useful, we encourage you to vote for it at: https://hostfully.uservoice.com/forums/271343/suggestions/48769958
More answers can be found in our FAQ page.
Why Hostfully
Free training for new members
Our solutions are easy to use and will automate your everyday tasks. Plus, during onboarding you get free training, and our team will stay with you until you’re comfortable and everything is running smoothly.
A company with
a purpose
a purpose
We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.
We share our insight and knowledge
Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.
Achievements
We've got your back.
Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.
Or visit our Support Page
+95%
Average customer service rating
24/7
Support with agents all over the world
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Still not convinced?
At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?
